DSS Life & Beauty GmbH is committed to the careful handling and protection of the personal data of its customers. All information is available below:

Person responsible & data protection officer:

DSS Life & Beauty GmbH
Niederhofstrasse 39
A-1120 Vienna
Tel: +43 1 384300
Fax: +43 1 384300 DW 10
post@drsabineschwarz.com

For concerns regarding data protection, please send your inquiry to post@drsabineschwarz.com with the subject “Data Protection”.

Data processing

If you contact DSS Life & Beauty GmbH, the following data may be processed:

> contact data (name, e-mail address)
> content data
> inventory data
> contract data
> usage data
> meta/communication data

In the case of an exclusively information-based use of the website www.drsabineschwarz.com, DSS Life & Beauty GmbH only collects data that your browser transmits to the server of DSS Life & Beauty GmbH (so-called “server log files”).

When accessing the website www.drsabineschwarz.com, DSS Life & Beauty GmbH collects the following technical data, which is required to display the said website:

> visited website
> date, time of access
> amount of data sent in bytes
> source/reference from which you reached the page
> browser used
> operating system used
> IP address used (if applicable, in anonymised form)

In accordance with Art. 6 of the General Data Protection Regulation (GDPR), the processing of the above data is based on a legitimate interest of DSS Life & Beauty GmbH in improving the stability and functionality of the www.drsabineschwarz.com website. The data will not be disclosed to third parties or processed for purposes other than those listed above. DSS Life & Beauty GmbH reserves the right to check server log files retrospectively in the event of the occurrence of concrete indications of unlawful use.

If interested in concluding a purchase with DSS Life & Beauty GmbH via the webshop of www.drsabineschwarz.com, the customer can conclude the purchase via the order form provided for this purpose by entering the data required for this purpose or via his or her personal customer account.

In accordance with Art. 6 of the GDPR, inventory data and contract data required for the fulfilment of contractual obligations and services are collected and processed in the course of such a purchase conclusion.

Customer account

Optionally, interested parties and customers can create a customer account by providing the required mandatory information (e-mail address, password, name). By registering for a customer account, customer account users agree to the General Terms and Conditions and the data protection information of DSS Life & Beauty GmbH.

Customer accounts cannot be indexed by search engines. The customer accounts are not public and are protected by a personal password chosen by the user. The password requirements can be found in the registration form. During the submission of the registration form as well as during the registration of the customer account, technical data (IP address, time of the respective user action) are collected and stored for reasons of legitimate interests of DSS Life & Beauty GmbH, protection against misuse and other unauthorised use.

Users of the customer account can terminate their customer account at any time by sending an e-mail with their request for deletion of the customer account to post@drsabineschwarz.com. The customer account will finally be deleted as soon as open purchase and payment transactions have been completed and the legal retention periods have expired.

Cooperation with processors and third parties

DSS Life & Beauty GmbH may disclose data in the course of its processing to order processors and third parties, transmit it to them or grant them access, provided that it is necessary for the performance of a contract, you have consented, a legal obligation provides for this or it is based on legitimate interests of DSS Life & Beauty GmbH.

In accordance with Art. 28 of the GDPR, DSS Life & Beauty GmbH may commission processors and third parties to process data on the basis of a so-called order processing agreement. These may be logistics companies such as Austrian Post or technical service providers, who are granted access to your data exclusively to the extent and for the period of time required for the provision of the respective services.

Transmission and processing in third countries

If DSS Life & Beauty GmbH processes data in a third country, i.e. also processes data outside the European Union (EU) or the European Economic Area (EEA), or transmits this data in the context of using third-party services, this is done exclusively to fulfil (pre)contractual obligations, on the basis of your consent or DSS Life & Beauty GmbH legitimate interests.

Right of Revocation

In accordance with Art. 7 of the GDPR, you have the right to revoke any consent given with effect for the future.

Right of Objection

In accordance with Art. 21 of the GDPR, you may object to the future processing of data concerning you at any time. The objection can be made in particular against processing for direct marketing purposes.

Security Measures

In accordance with Art. 32 of the GDPR, DSS Life & Beauty GmbH takes appropriate technical and organisational measures to ensure a level of data protection appropriate to the risks involved.

The website www.drsabineschwarz.com uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content.

Contact

If you would like to contact DSS Life & Beauty GmbH, you can send your request by e-mail to the address post@drsabineschwarz.com.

In accordance with Art. 6 of the GDPR, your request itself and data will be used and stored exclusively for the purpose of responding to your request.

Requests will be deleted if they are no longer required. DSS Life & Beauty GmbH reviews the necessity every two years.

Use of Cookies

DSS Life & Beauty GmbH uses so-called cookies on the pages of www.drsabineschwarz.com to make visiting the websites more attractive and to enable the use of certain functions. Cookies are small text files that are stored on your terminal device. These can be session cookies, which are deleted at the end of your browser session, or cookies that remain on your end device and enable us and partner companies to recognize your browser the next time you visit the www.drsabineschwarz.com website. If cookies are set, they collect and process certain user information to an individual extent. This may include browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.

In part, the cookies serve to simplify the ordering process by storing settings. If personal data is also processed by individual cookies implemented by DSS Life & Beauty GmbH, the processing is carried out in accordance with Art. 6 of the GDPR either for the execution of the contract or in accordance with Art. 6 (1) of the GDPR to protect the legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

DSS Life & Beauty GmbH may, if necessary, cooperate with advertising partners who help to make its Internet offering more interesting for interested parties and customers. For this purpose, cookies from partner companies are also stored on your hard drive when you visit the websites of www.drsabineschwarz.com (third-party cookies). DSS Life & Beauty GmbH will inform you individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs, insofar as it cooperates with the aforementioned advertising partners.

When you initially access the website of www.drsabineschwarz.com, DSS Life & Beauty GmbH will inform you about the use of cookies. In accordance with Art. 6 of the GDPR, you can give DSS Life & Beauty GmbH your consent by clicking on the “Allow cookies” button. If you do not consent to the use of cookies, you can object by clicking on the button “Allow only necessary cookies”. Since DSS Life & Beauty GmbH is then lacking information, the functionality of the websites of www.drsabineschwarz.com may be limited.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser manages cookie settings differently. This description is available in the help menu of each browser with explanations as to how you to change cookie settings. You can find the information for the respective browsers under the following links:

> Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
> Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
> Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
> Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac
> Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

Right to Information, Duration of Data Storage and Deletion of Data

In accordance with Art. 15 of the GDPR, you have a right to confirmation and information about

> your personal data processed by us, the recipients or categories of recipients to whom your personal data have been disclosed

as well as

> the planned storage period and criteria for determining the storage period.

In accordance with Art. 15 to Art. 19 of the GDPR, you have the right to rectification, erasure, restriction of processing and to object to the processing of your data and be informed thereof.

In accordance with Art. 20 of the GDPR, you have the right to receive your personal data in a structured, common and machine-readable format or to request that it be transferred to another controller, provided that this is technically feasible.

Newsletter

DSS Life & Beauty GmbH offers the subscription to a free digital newsletter, which is sent by e-mail and in which news about the Dr. Sabine Schwarz brand, discounts, promotions, trends, products and skincare are provided.

Subscription to the newsletter is on a voluntary basis and will only be sent to the e-mail address provided by the recipient after consent has been given. Consent to receive the newsletter is given via the so-called double opt-in procedure. Accordingly, you will only receive a newsletter if you have expressly agreed to receive it. To do this, you must confirm the confirmation link that you receive after submitting the newsletter registration form to the e-mail address you provided. By clicking on the confirmation link, you consent to the future receipt of newsletters from DSS Life & Beauty GmbH and the processing of the data required for this purpose.

When subscribing to the newsletter, DSS Life & Beauty GmbH also asks for the name of the recipient in order to enable the recipient to be addressed personally in the newsletter.

Newsletter subscribers can revoke their consent to receive the newsletter at any time either by sending an e-mail to post@drsabineschwarz.com or by using the unsubscribe link, which can be found at the end of each newsletter.

DSS Life & Beauty GmbH hereby points out that the data of the newsletter subscribers (e-mail address, name if applicable) may be transferred to the newsletter service ActiveCampaign, LLC, located at 1 North, Dearborn St, 5th Floor, Chicago, IL 60602, USA, as well as to the agency Buero Schmidinger Frantal GmbH commissioned by DSS Life & Beauty GmbH for this purpose, and may be processed there exclusively for the purpose of sending the newsletter.

The privacy policy of Active Campaign, LLC can be viewed here: https://www.activecampaign.com/privacy-policy.

Individual Product Recommendations by E-Mail and Post

DSS Life & Beauty GmbH presents customers and interested parties with individual information and offers based on their interests. These are sent independently of a registration for the newsletter.

If customers and interested parties no longer wish to receive individual product recommendations via e-mail, they can cancel this service either by sending an e-mail to post@drsabineschwarz.com or, in the case of e-mails, by clicking on the unsubscribe link at the end of each e-mail.

In the customer account as well as during registration, the customer can voluntarily disclose the personal date of birth. By doing so, he or she authorises DSS Life & Beauty GmbH to send personal birthday offers by e-mail and by post. The customer can revoke his or her consent to this at any time by removing the date of birth (by manually deleting the date of birth from the field provided for this purpose in the “Account details” area of the customer account and then saving this change by clicking on the “Save changes” button)) and automatically deleting the data entered.

DSS Life & Beauty GmbH hereby points out that the data of the recipients of individual product recommendations by e-mail (e-mail address, name if applicable) may be transferred to the e-mail service ActiveCampaign, LLC located at 1 North, Dearborn St, 5th Floor, Chicago, IL 60602, USA as well as to the agency Buero Schmidinger Frantal GmbH commissioned by DSS Life & Beauty GmbH for this purpose and processed there exclusively for the purpose of sending individual product recommendations by e-mail.

DSS Life & Beauty GmbH is exclusively responsible for sending individual product recommendations by post.

Sending of Advertising Material via the Postal Service

By making a purchase from DSS Life & Beauty GmbH, the customer agrees to receive advertising material from DSS Life & Beauty GmbH. The customer can object to the sending of advertising material at any time.

Customer data will not be passed on to third parties.

Social Media

DSS Life & Beauty GmbH maintains online presences within social media networks and platforms in order to communicate with customers, interested parties and users active there and to be able to inform them there about the services of DSS Life & Beauty GmbH.

Unless otherwise stated in the DSS Life & Beauty GmbH privacy policy, DSS Life & Beauty GmbH processes the data of users if they communicate within the social media networks and platforms of DSS Life & Beauty GmbH.

DSS Life & Beauty GmbH hereby points out that data of the users may be processed outside the area of the European Union. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of the respective operators apply.

In the case of requests for information and the assertion of user rights, DSS Life & Beauty GmbH hereby points out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. Should you nevertheless require assistance, you can also contact DSS Life & Beauty GmbH.

Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). Facebook’s privacy policy can be viewed here: Facebook Data Policy.

Google / YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The privacy policy of Google / YouTube can be viewed here: Google Privacy Policy.

Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA). Instagram’s privacy policy can be viewed here: Instagram Privacy Policy.

Integration of third-party services and content

In order to optimise the functionality of the webshop of www.drsabineschwarz.com, the plug-in WooCommerce is used in the webshop on behalf of DSS Life & Beauty GmbH. In accordance with Art 6 of the GDPR, DSS Life & Beauty GmbH may transfer data to Bubblestorm Management (Proprietary) Limited trading (WooCommerce) located at Unit 1, Canal Edge 1, Entrance B, Tyger Waterfront, Carl Cronje Drive, Belville, 7530, Cape Town, South Africa, solely for the purpose of improving the online store. The privacy policy of Bubblestorm Management (Proprietary) Limited trading (WooCommerce) can be viewed here: https://automattic.com/privacy/.

Google Analytics

Google Analytics is a web analytics service provided by Google Inc, USA. When you access the websites of www.drsabineschwarz.com, a program (Javascript) is loaded from a Google server into your computer and executed. In the process, a cookie is stored in your computer, which contains information about your use of our websites. This includes, among other things, the name of the web page accessed, the time of access and a unique identification code generated specifically for your browser. This information is transmitted to Google and stored in computer systems, some of which are located outside Europe, namely in the USA. Technical information about your computer is also transmitted, e.g. the type of web browser used, the operating system and the resolution of the screen display.

Google processes this information on behalf of DSS Life & Beauty GmbH for the purpose of evaluating your use of the www.drsabineschwarz.com website, compiling statistics on the usage patterns of all visitors, including broad location information, and providing other services relating to website activity and internet usage for DSS Life & Beauty GmbH. You remain anonymous during the entire evaluation of user behaviour.

The Google tracking codes of this website use the function “anonymizeIp()”, thus IP addresses are processed only shortened to exclude a direct personal reference. Your full IP address will only be used to transfer the program pieces and data necessary for the usage analysis to your web browser and will not be stored beyond that or merged with other data from Google. In the evaluation of usage behaviour, your IP address is included at most in the shortened form. An assignment of the usage data to your person is not possible via the shortened IP address. This also applies if Google uses your usage data itself.

Furthermore, this site uses the Google Analytics reports on demographic characteristics, in which data from interest-based advertising by Google as well as visitor data from third-party providers (e.g. age, gender and interests) are used. This data is not traceable to any specific individual.

The collection of data by Google Analytics can be prevented by the user following the link below, which sets an opt-out cookie that prevents the future collection of data when visiting this website: Google Analytics Opt-Out Link. However, if the user has activated the function, deletes cookies when closing the browser, in their Internet browser, the opt-out cookie will also be deleted, so that data can be collected again the next time the website is visited.

It is also possible to permanently disable the processing of cookies by Google Analytics by downloading and installing the plug-in provided on https://tools.google.com/dlpage/gaoptout?hl=de.

Facebook Pixel

DSS Life & Beauty GmbH uses the so-called “Facebook Pixel” in the course of advertising its products and brand on Facebook. This enables the display of Facebook ads to be based on the interests of Facebook users. With the help of the Facebook Pixel, DSS Life & Beauty GmbH can also determine whether users are redirected to the page www.drsabineschwarz.com after clicking on a Facebook Ad.

All user data collected in the course of using the Facebook Pixel remains anonymous for DSS Life & Beauty GmbH.

Facebook stores and processes the data of the users within the framework of the Facebook data usage policy (More information: https://www.facebook.com/about/privacy/). The collection by the Facebook Pixel and the use of user data for the display of Facebook ads can be edited in the settings for advertisements (more information: https://www.facebook.com/policies/cookies). You can also object to this processing on the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/.

Status as of October 2019